Home » Products » How to be a True Business Partner by Performance Consulting

How to be a True Business Partner by Performance Consulting

Rated 4.78 out of 5 based on 9 customer ratings
(9 customer reviews)


Written by Nigel Harrison, a Chartered Business Psychologist and Founder of Performance Consulting, this book is about what really matters as an effective business partner or performance consultant.

It is also about how you cope with a difficult role, how you handle the often unrealistic expectations and the anxieties involved, and how to be resilient and successful in the role.

The ideas and opinions in this book are based on real experiences of hundreds of internal consultants in a variety of organisations. It is not a theoretical or rigorous study. The content is meant to be challenging and opinionated, to try to get close to the reality that many internal consultants expereience.

Category: Tags: , ,

9 reviews for How to be a True Business Partner by Performance Consulting

  1. Rated 5 out of 5

    This book is a simple but effective guide to getting more from your business relationships. We now use this in our L&D team to act as a real business partner and to help improve the value and relationships we have with our internal customers in the business. The book is concise enough to quickly digest the key points and turn it quickly into practice.

    Its now required reading for all of our managersas part of our Performance Consulting approach

  2. Rated 5 out of 5

    I picked up the book, How to be a True Business Partner” by Nigel Harrison and had it read within hours. What a great and easy read! I recall my first thought upon finishing it was, “I wish I had had this book 10 years ago.” My second thought being, “Oh my goodness, I have to share this book with my HR colleagues.” The beauty of the book and its material is that it is applicable regardless of where one is on their journey of being a business partner. I continue to reference it, discuss it, and use it when I mentor and coach individuals in the HR profession. I truly believe this book is applicable regardless of what one’s job title is, (i.e. Sales, HR, etc.) if you are in the business of building relationships to design and implement a solution, this book is definitely for you.

    There were several key learning messages. I especially enjoyed the section on defining what it meant to be a business partner. I use the skills and self assessment quiz to help myself as well as others in developing the discussed crucial skill sets.

    I find the 7-step process and checklist very valuable in identifying problems to ensure powerful solutions are aligned with the root cause, as well as with organizational objectives. That said, in my opinion, it takes a particular kind of organizational culture to truly support powerful solutions based upon the content in the book. For example, if leadership fundamentally operates in a maverick and lack of transparency mode, then it is going to create hurdles for communication as well as enlisting help. Additionally, if a culture is fixed on short-term vs. long-term and doesn’t share information, it will be incredibly difficult for an HRBP to truly be as effective in building trust and rapport to gain critical information around identifying what the problem is, and who is involved, in order to look at causes and potential solutions.

    As an MBTI® practitioner, I was delighted to see the author reference the value on being able to type watch and considerations of acquiring of information and alignment of decision making. I couldn’t agree more with the remarks, “If you are more aware of your preference you are more likely to be sensitive to the preferences of others.” I have the same opinion that with such insight, it makes one a stronger business partner, as one is able to adapt one’s style to work more effectively with others. The section on, Facing up to the Problem, was especially intriguing to me. The author’s knowledge and expertise in psychology shared the relevance in business with relationships and performance.

    After reading the book, I had many personal reflections and ideas for myself, clients, and stakeholders. In short, I recommend this book. As an HR professional, I do reference it as truly being an HR practitioner’s book.

  3. Rated 5 out of 5

    I found this book extremely useful. Particularly as an HR professional just starting my career and in my first Business Partner role this book really highlighted some of the pitfalls to avoid and useful techniques to implement when partnering with my internal stakeholders. The information in this book is easily accessible, concise and the activities really made me think about my partnering approach.

  4. Rated 5 out of 5

    Nigel Harrison’s book was particularly useful for me in my role as a learning and development business partner. It is extremely practical and easy to use. I particularly liked the information on the skills needed as it helped focus me on areas for improvement. I have also attended Nigel’s courses and they were excellent. I use the techniques from the book and the course every day.

  5. Rated 5 out of 5

    Nigel Harrisons new book outlines how you can become a real business partner for your organisation. In simple terms this means that you will solve problems rather than create barriers.

    Nigel’s book is well written and chunked into meaningful sections making it very easy to read at speed. Within the book there is a great use of self assessments, diagrams, questions and scenarios.

    Nigel introduces the use of challenge as a business partner, ensuring that you don’t always accept the first answer you’re given and that you add value by getting to the heart of the problem.

    Throughout the book there are a number of potentially complex issues which are framed in plain English, allowing the reader to get to the heart of the concepts rather than struggling with “consultant-type” language.

    Personally I found the sections on listening skills and building rapport to be critical, for without these you just can’t be a business partner.

    Nigel also provides the big “A to B” picture so you can see the journey and understand where you are.

    Politics often plays a major part in the success or failure of any venture and Nigel ensures that a good section on power bases is included to ensure the reader understand the issues at play.

    Any finally, I really liked the simple approach to Transactional Analysis (TA) which clearly identifies the mindset of an individual and the way you need to deal with them merely by the language they use.

    Overall this is an excellent book. Well written and laid out. It’s the sort of book you would pick up time and time again as you undertake your journey to becoming a business partner.

    Well recommended.

  6. Rated 5 out of 5

    Simple to read and understand, all managers should read this book. It would help break down silos in work situations. For business partners, why would you not want to read this book???

  7. Rated 5 out of 5

    Performance consulting is a core capability for HR Business Partners, Talent and Learning Professionals, and anyone whose job it is to help build high performing organisations and teams. I found this book [a] insightful; [b] readable; [c] practical; and [d] very human. I can’t see how anyone who reads it couldn’t benefit in a tangible way. I’ve certainly been using Nigel Harrison’s advice.

  8. Rated 5 out of 5

    Nigel has been working closely with my team helping us understand the key points of this insightful and highly accessible book. To anyone who has a role that requires them to provide solutions to real business problems: This book will help you do your job better. The process it describes and the behaviours it encourages have served me very well across a number of disciplines with a huge variety of stakeholders. It provides me with a clear framework for my consultancy with clients and me co-create with my client genuinely powerful solutions that have demonstrable impact on business performance. I wholeheartedly recommend this book.

  9. Rated 3 out of 5

    Its like you read my thoughts! You seem to understand a lot about this, like you wrote the e-book in it or something. I think that you could do with some percent to force the message house a bit, but other than that, this is magnificent blog. An excellent read. I’ll definitely be back.

Add a review

Your email address will not be published. Required fields are marked *