Nigel is a chartered business psychologist who has introduced performance consulting to large organisations such as AstraZeneca, Xerox, Thomson Reuters and HSBC.

His first two paperbacks are about rational consulting, this book covers what to do when such an approach does not work and you need to deal with:

• Innocent manipulation
• Powerful neogation
• Deliberate manipulation
• How to build your influence and credibility
• The meaning behind the words
• Advanced consulting skills and knowledge