An Ode to the True Business Partner

It’s not an easy job Powerful clients who solutioneer Use their fast thinking and positional power To get something done We are expected to deliver HR and L&D solutions To cope with the line managers abdication of their responsibilities For coaching, supporting, leading training and managing their staff through performance issues The key attribute of …

Read more

Useful Consulting Hints and Tips….

Contracting: Before the meeting. Don’t forget that the time you have before a meeting is important to your success. Book a quiet meeting room with enough room to work on a clear table, get there first and position the chairs so that you can sit with the notes between you. (Sit on the left if …

Read more

“Those lights are in the wrong place!”

“We will never get the Welsh dresser to fit between them”… Fitting out our new cottage reminded me of the dangers of simplification and solutionering and not talking directly to your client.  Judith had put the light fittings on the diagram and then passed the plans on to the Project Manager who then briefed the …

Read more

Format for Facilitation

I’ve just returned from facilitating a strategy session at the FCA. I modified the PC process to cope with 12 people and limited time (4 hours) Aims for today (from the client) Contracting (as usual) Names, roles, expectations, a little know and interesting fact about me Drawing our system diagram (I had prepare a wall …

Read more