LOLO – Lock on lock-off – Once we think we have a solution to a problem we tend to stop looking for other options and supporting solutions. There is always a single, simple, cheap solution that will fix everything and it is always wrong. (Silver bullets are for werewolves). Root cause analysis – In mechanistic …
Pod cast overload?
Recording David Jame’s a podcast a month ago for broadcast this week I didn’t realise the next one was coming out so close. Anyway, someone likes it Just wanted to say that was my favourite episode of David James’ podcast. Love the way you explain the approach to reframing problems. I’ve never heard performance consulting …
Performance Consulting as an Influencing tool
Performance Consulting as an Influencing tool Someone on my last workshop said: “Well, we have covered consulting skills but what about influencing?” The answer is that Performance Consulting is an influencing process. Let’s think about how we influence: “To be understood, first seek to understand” In the contracting phase, we deliberately do not challenge the …
Lovely feedback from the April 2019 Open workshop
“Wasn’t ready for it to end! Can see me regularly using these methods Two days just flew! Real useful framework, looking forward to implementing Thank You! Really practical and easy to follow. Can evaluate it (ROI/£££) Enjoyed it. Looking forward to using it now. Really enjoyable two days. Insightful, powerful active learning with lovely group …
Synergies with psychotherapy
Interesting use of the approach by Psychotherapist IreraGrgona I see synergies between your methods appealing to business practices and psychotherapy. The simplicity of your method and the synthesiseable way in which we sum up the key points have made it very easy for clients to see at a glance where they are, what the blocks are, …
Top ten tips for performance consulting 4 – Interview like a police officer
Gap analysis is so important that I have another tip… Interview like a police officer Imagine you have just been mugged If the police interview asked you “Can you describe your assailant?” Under stress you would probably answer “No” But if they gave you options; “Was it one person or more?” even under pressure you …
Top tips for effective Performance Consulting 3 – Quantify the gap
Continuing my top tips… Quantifying the performance gap is not easy Don’t beat yourself up if you find it hard. Your client will be trying the discomfort of exposing their weakness. So, don’t ask the direct question too early: “What would be the cost if we did nothing about this?” You need to make sure …
Top tips for effective Performance Consulting 2
It is a while since you attended your skills workshop. Some parts of the process are deceptively important… The system diagram is not an org chart The biggest thing I remind consultants about is to draw a system diagram for every project. It is to easy to assume that we know the people involved or …
Top tips for effective Performance Consulting
It is a while since you attended your skills workshop. The forgetting curve is pretty steep for most of us. So here are some tips to remind you: Contracting is not just for fun It’ the way we start to control the conversation and position ourselves so we can behave as a joint problem-solving partner, …
An Ode to the True Business Partner
It’s not an easy job Powerful clients who solutioneer Use their fast thinking and positional power To get something done We are expected to deliver HR and L&D solutions To cope with the line managers abdication of their responsibilities For coaching, supporting, leading training and managing their staff through performance issues The key attribute of …