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Contracting: Before the meeting. Don’t forget that the time you have before a meeting is important to your success. Book a quiet meeting room with enough room to work on a clear table, get there first and position the chairs so that you can sit with the notes between you. (Sit on the left if …
I was looking at a TED talk from four years ago by Daniel Kahneman when he suddenly said: “There is actually enormous resistance within organizations to implement programmes that would improve rationality in their making decisions”. Performance Consulting is a process that if used with skill can help our clients to face up to their …
“We will never get the Welsh dresser to fit between them”… Fitting out our new cottage reminded me of the dangers of simplification and solutionering and not talking directly to your client. Judith had put the light fittings on the diagram and then passed the plans on to the Project Manager who then briefed the …
I’ve just returned from facilitating a strategy session at the FCA. I modified the PC process to cope with 12 people and limited time (4 hours) Aims for today (from the client) Contracting (as usual) Names, roles, expectations, a little know and interesting fact about me Drawing our system diagram (I had prepare a wall …
A reassuring letter from Nigel Harrison for Performance Consultants reviewing their progress. I have held several follow ups and refreshers recently when some people admit to not using the process as much as they had planned. Most common reasons: I have been busy with learning plans The organisation is still demanding solutioneering I did not …
People size you up in seconds, but what exactly are they evaluating? Harvard Business School professor Amy Cuddy has been studying first impressions for more than 15 years, and has discovered patterns in these interactions. In her new book, “Presence,” Cuddy says people quickly answer two questions when they first meet you: • Can I …
