I’ve just returned from facilitating a strategy session at the FCA.

I modified the PC process to cope with 12 people and limited time (4 hours)

• Aims for today (from the client)
• Contracting (as usual) Names, roles, expectations, a little know and interesting fact about me
• Drawing our system diagram (I had prepare a wall with 8 sheets of flip chart paper)
• What obstacles could hold us back?
• Goals to overcome these
• Action and accountability

It worked very well.